(Free download) Saving Lives: A Case Study of Operational Behaviors and Continuous Improvement at a National Communications System Contractor






 |  2010-05-30 | Original language:English | PDF # 1 |  10.00 x.82 x8.00l,1.58 | File Name: 1453711597 | 360 pages


||About the Author|Dr. Volney Douglas is an accomplished systems engineer, instructor, and manager with a Doctorate in Applied Management and Decision Sciences with a focus on Leadership, Organizational Theory, Knowledge Management, Decision Support, and Informat

National communications systems (NCS) are critical elements of a government's infrastructure. Limited improvements to the Operational Behaviors or non-functional requirements (NFR) of NCS have caused issues during national emergencies such as 9/11 and Hurricane Katrina. The literature indicates that these issues result from a deficiency in understanding the roles NFRs and continuous improvements play in NCS. NCS contractors play a vital role in the design, implementatio...


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